1. Shipping Method
We offer Cash on Delivery as the only payment method, which means that payment is made when the items are delivered to your address. We aim to provide a hassle-free delivery experience directly to your doorstep.
2. Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. You will receive a confirmation once your order has been dispatched.
3. Shipping Time
Shipping times may vary based on your location. Generally, deliveries will be made within 3-7 business days after your order has been dispatched. However, shipping times can be affected by factors such as weather, natural events, or delivery carrier delays.
4. Shipping Fees
We offer free shipping on all orders. There are no additional fees added to your order for delivery, regardless of the size of your purchase.
5. Delivery Areas
IF your delivery address is in a remote area, please contact us beforehand to confirm if we can deliver to your location.
6. Order Tracking
Unfortunately, we do not provide tracking information for orders at this time. However, if you need assistance or have any questions about your order, feel free to reach out to our customer support team.
7. Delivery Issues
In case of any delivery issues, such as damaged or incorrect items, please contact our customer service within 24 hours of receiving your order. We will help resolve the issue by offering a replacement or arranging a return if necessary.
8. Contact Us
For any questions about shipping, or if you need assistance with your order, please contact our customer service team at [email protected]. We’re here to help!